This privacy statement applies to MJM Operation ltd, in the UK and any of its associated or
subsidiary undertakings and affiliates which control and make use of any visitor information
collected via this site.
If as a visitor to this website, you choose to submit information, you agree to the use of such
data in accordance with the terms set out in this privacy statement. Please note that this site
may contain links to other sites, including sites maintained by other associated members of MJM
Operation ltd, which may not be governed by this privacy statement.
If you have any questions regarding this privacy statement or do not feel that your concerns
have been addressed, please direct your questions to our website administrator via [email protected]
Data Protection Controller and Contact Details
MJM Operation ltd. is a “Data Controller” and as such it is required to notify you how your
information is held and used pursuant to relevant data protection laws. Questions and
personal data can be sent to our information security manager by email via [email protected]
As a visitor, you do not have to submit any personal information in order to use the
website. The site collects and stores personally identifiable information that is specifically
and voluntarily provided by visitors. Such information may consist of, but is not limited to,
your name, job title, company address, email address, telephone and fax numbers and any
financial information that you choose to disclose, and we do not collect such personal
information without your knowledge. This information is broadly termed as “personal data”
or “personal information”.
In the event that you choose to supply personal information either through the website or by
telephone we will collect, use, share and store this personal data. We collect this
information when we speak to you on the telephone, from an online application made via our
website and from documents, email or other correspondence that you send to us.
Where personal and financial information relating to another person or your partner is
supplied by you, you confirm that you have their consent or are otherwise entitled to provide
this information to us and for us to use it.
We will collect further information if you contact us with comments or specific requests which
may include requests to be contacted for marketing purposes or by social media in which
case, in addition to the data set out above, we may also hold, use, share and store
marketing preferences, payment details, event attendances, usernames, engagement
details, likes, retweets, shares, reactions, comments.
We do not usually seek sensitive information (e.g., data relating to race or ethnic origin,
religious beliefs, criminal record, physical or mental health, or sexual orientation) from
you. We will, where necessary, obtain your explicit consent to collect and use such
For training purposes, any calls with us may be recorded. Where calls are recorded
you will be advised of this at the outset of the call. Details of any call will be
monitored and recorded. Such details will include (but not be limited to) the caller
identification telephone number, the number called, the time, date and duration of the
call and the disposition of the call (please note that call monitoring excludes the
actual call recording).
browser) to collect aggregate data. We may use such devices to track information on our
systems and identify categories of visitors by items such as IP address, domain, browser
type and pages visited. This information is reported to our website administrator who uses
the information to analyse the number of visitors to different areas of the site and to make
sure that our website is serving as a useful, effective information source.
Cookies do not collect personal information such as your name or email address. Cookies
can be rejected, however, under specific circumstances visitors may be denied access to
some parts of our site if their browsers reject cookies.
To ensure that our website is well managed, we or our service provider may track
information on our systems and identify categories of visitors by items such as domain,
company IP address and browser type. Our internal website administrator uses this
information to analyse the number of visitors to different areas of our site to make sure that
our website is serving as a useful and effective information source.
A list of all of the cookies used on our website is set out below. Brief details of the purpose
of these cookies are also set out below together with a guide to indicate the relative intrusive
nature of the cookies.
Type of Cookies Strictly Necessary Cookies – essential for the operation of the site and
to enable you to move around the site. Without these cookies certain parts of the site may
not be available.
- Performance Cookies – These cookies collect anonymous information about
how visitors use the site. These cookies are only used to improve how the site
- Functionality Cookies – Remember choices you make to improve your
experience of visiting the site.
You may be able to block cookies by activating the settings on your browser that allows you
to refuse the setting of all or some cookies. If you use your browser settings to block all
cookies (to include essential cookies) you may not be able to access all or parts of the
will issue cookies as soon as you visit our site and by using the site you agree that we may
place these types of cookies on your machine/devise.
If you do not wish to consent to cookies being placed, you must change your browser
settings.If you choose to do this you should not continue to access
the site as the site will issue cookies as soon as you continue to use the site.
We will only use any personal information which you supply to us through this website or on
the phone when the law allows us to. The law states that we must identify the purpose
and basis upon which we use your personal data. We rely on a number of lawful basis for
processing your personal data:
- Where you have given your informed, unambiguous and specific consent
- Where we need to comply with a lawful obligation
- Where we need to perform a contract that we have entered into with you
- Where it is necessary for us to use your personal information to pursue our
legitimate interests (or those of a third party).
We have stated below the purposes for which we use your personal data
We will use your information to comply with our lawful obligations to prevent and detect
fraud, money laundering and other crimes, carry out regulatory checks and meet our
obligations to any relevant regulatory authority, to assist us in providing our services to you, to improve and develop our services to you and other customers.
We may periodically send promotional emails about new services or other information
which we think you may find of interest, using the information you have provided and we will
ensure that any such marketing activities comply with applicable law, as well as ensuring
that we implement procedures to obtain necessary consents before sending you emails
containing information about MJM Operation ltd. and its service offerings so that we can
pursue our legitimate interest in creating lasting relationships with our clients. You may at
any time request that we discontinue sending you such materials.
In relation to the website and social media platforms only, the personal identifying
information you submit is used to process your enquiry and the information gathered from
telephone calls allows us to track the source of the call. The cookies information is used
pursuant to your consent and to pursue our legitimate interest and to help us understand
more about how our website is used and to improve our site.
Disclosure of Information to Third Parties
Although we may provide visitors’ information to service providers that handle information on
our behalf, we will usually not share the information with third parties or other MJM
Operation ltd entities for secondary or unrelated purposes unless otherwise disclosed at the
point of collection.
Personal information may be transmitted internationally to other members of the MJM
Operation ltd which are based outside the UK for the purposes identified above. This may
include transfer to countries without data protection rules similar to those in effect in your
country of residence. In such circumstances you can expect a similar degree of protection in
respect of your personal data as you can expect in the United Kingdom. By providing
information to MJM Operation ltd the UK, through this website, you are consenting to such
Examples of where your personal information will be supplied to third parties are
circumstances where we would need to engage those third parties to provide public relations
and marketing, IT support, document management systems, case management systems,
printing, reprographic support, event hosting, email marketing management systems and
market insight services. In these scenarios all third parties will be required to take
appropriate security measures to protect your personal information in line with our
engagement with them and in accordance with the laws. We do not allow third parties to use
your personal data for their own purposes.
Where appropriate, personal information may be disclosed to law enforcement, regulatory or
other government agencies or third parties where necessary or desirable to comply with
legal or regulatory obligations or requests or for the purposes identified above.
In cases where legislation requires us to carry out an identification check, we will validate
your name, address and other personal information supplied by you against an appropriate
third party database. You should advise us if you do not consent to such a check being
made. In performing these checks personal information provided by you may be disclosed
to a registered Credit Reference Agency which may keep a record of that information. The
checks are only to confirm your identity. A credit check is not performed and your credit
rating will be unaffected.
Retention of Personal Data
We will only retain your personal information for as long as necessary to fulfil the purpose for
which we collected it in line with statutory and professional rules of retention. In the majority
of instances, the period for retaining your personal data shall be 6 years from the date of closure of contact which you may have with us. In the event that the basis on which we are
holding your personal information requires this information to be kept for a reduced period of
time then it shall be retained in accordance with our retention policies in place from time to
time. Examples of this are:
- Marketing information – the retention period shall be the period of our
relationship with you and for a period of 6 years afterwards.
- Social media information – for a period during which we are connected with you
on any given social media platform.
- Client matters (including where you are taken on as a client and have an
engagement for services with us) – 6 years from the date on which the matter
has been closed or has ended.
- Information required by law when commencing a client engagement – period of
6 years from the date on which the relevant matter has ended.
Access to Information
We are dedicated to providing reasonable access to visitors who wish to review the personal
information retained, if any. In all cases we will treat requests to access information or
change information in accordance with applicable legal requirements and a charge may be
levied to cover the administration costs of such requests. Please contact us should you wish
to access your personal information.
Your rights in respect of your personal information
Under certain circumstances, by law, you have the right to:
- Request access to your personal information as stated above;
- Request correction of any personal information that we hold about you. We
have an obligation to ensure that the information we hold about you is complete
- Right to deletion – you have a right to ask us to delete or remove personal
information where there is no good reason for us to continue to hold/process it;
- Object to processing – you can object to the processing of your personal
information (where we are relying on a legitimate interest or those of a third
party) and remove your right to consent in certain circumstances;
- Request for transfer – you may request for your data to be transferred to
another party and/or put in place a restriction on the processing of such data;
- Withdrawal to consent – where you have provided your consent to the
collection, processing and transfer of your personal information for a specific
purpose you have the right to withdraw your consent for that specific
processing. To withdraw your consent please email us and put in the subject
line “withdrawal of consent” and state in the body of the email the nature of the
processing to which you wish your consent to be withdrawn.
We have in place reasonable commercial standards of technology and operational security
to protect all information provided by visitors from loss, misuse, alteration or destruction.
MJM Operation ltd in the UK, reserves the right to modify or amend this privacy statement at
any time and for any reason. Nothing contained herein creates or is intended to create a
contract or agreement between MJM Operation lt. and any user visiting the website or
providing identifying information of any kind.
If you have any concerns over how we have used or are using your data then please contact MJM Operation ltd in the first instance.
If you are still not satisfied that we have addressed your concerns adequately you have a
right to lodge your complaint with the Information Commissioners Office, the details of which
are available at www.ico.org.uk.